Freshdesk VoIP integration with Xelion
Freshdesk is intuitive, feature-rich, affordable software for customer support. Samson IT, together with Freshdesk, has developed a integration between Xelion and Freshdesk. By linking Freshdesk to Xelion, users can call with VolP and use Xelion directly from Freshdesk.
What are the benefits of Freshdesk?
Streamline all your customer conversations in one place
Automate repetitive operations and save time
Work with other teams to solve problems faster
Unify and manage all support-related communication from a single platform
Why integrate Freshdesk with Xelion?
Immediately adds a new contact number when answering a call
Freshdesk opens direct a contact card when you accept a call
Works on Windows and Mac
(Click-to-dial does not work with Mac)