Installation Zendesk integration step 1



Step 1: How do you obtain an API token?

  1. Go to
  2. Create an account especially for the API. (Creating a new account for the API is optional)
  3. Log in to Zendesk.
  4. Click on “Admin” in the left menu.
  5. Click on “API” under “Channels”.
  6. Turn on “Token access”.
  7. Now add a new API token by clicking on the +.
  8. Enter the description of the token. The API token is now displayed, make sure you save it. PAY ATTENTION! The API token is only shown now, nowhere else.
  9. Click Save.